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FAQ

Yes, for safety reasons the rear windows are kept fixed, or can be opened up to 80% if requested by the customer. The front windows remain operable and can lower up to 100% depending on the model. Opening the windows must be avoided, since these moments make us vulnerable to criminals and the vehicle’s armor will be of no help at all.

No, you should not do it because in addition to not guaranteeing user safety, it is not authorized by the Army as well.

To make your car armored, for Natural Person it is required a Copy of CNH (driver's license) or RG (Brazilian identity card) / CPF (Individual Taxpayer Registration Number), a Copy of current proof of residence – nominal utility bill (water, power, gas or fixed telephone). If it’s not nominal, it’s accepted in the name of the parents or spouse upon presentation of the certified copy of the marriage certificate or stable marriage. Electoral criminal certificate (issued by Brazilian Electoral Justice), Original certificate of good repute, with recognized firm, Copy of the invoice (0km vehicles) or CRLV (Certificate of Registration and Vehicle Licensing) for used cars and Original letter of attorney, signed and with recognized firm, for representation in the Army. For Juristic Person is required a Copy of the Articles of Incorporation or last amendment to the articles, a Copy of CNH (driver's license) or RG (Brazilian identity card) / CPF (Individual Taxpayer Registration Number) of 2 partners (legal responbible and substitute), a Copy of current proof of residence – nominal utility bill (water, power, gas or fixed telephone) of 2 partners (legal responbible and substitute). If it’s not nominal, it’s accepted in the name of the parents or spouse upon presentation of the certified copy of the marriage certificate or stable marriage, Electoral criminal certificate (issued by Brazilian Electoral Justice) of each partner, Original certificate of good repute, with recognized firm of each partner, a Copy of the invoice (0km vehicles) or CRLV (Certificate of Registration and Vehicle Licensing) for used cars and Original letter of attorney, signed by one of the partners and with recognized firm, for representation in the Army

It is a device that keeps the tire stuck to the wheel and even flat, it allows the car to move for a few kilometers.

It is the process of detachment between the glass and polycarbonate sheets, which constitute the ballistic package of a shielded window.

It all depends on the degree and its location on the glass. In the event of any suspicion, please contact the Assistance who will do a technical analysis on what would be feasible for the solution of the problem.

The armor should be considered as a very specific kind of "accessory" that has been added to the vehicle, and retains its value to anyone who needs it, like any other accessory, even if it experiences a normal derogatory like the rest of the vehicle or its other accessories.

The ballistic protection does not end when the warranty does. The warranty refers to the period in which the maintenance of the shield is the responsibility of the manufacturer.

The crack can be triggered by three factors: strong impact, thermal shock, open and close the door with the windows lowered.

When moving the windows make sure that the vehicle's engine is running so that there is no overcharge of the battery. When closing the doors always keep the windows closed. This will prevent them from breaking. Avoid leaving the vehicle exposed to the sun for long periods. Clean the windows’ insides with a clean cloth only. Do not wipe dry paper or dry cloth, especially over dust.

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